Companies love referrals but do they deserve them?

Speak to patients simply, avoid long technical explanations. Never try to educate them.

There’s an old saying that “half the secret to success is just showing up.” I can believe it.

How you handle problems makes all the difference. Handles well you can build patient trust.

In 2022 take clinical photos for every new patient examination you do.

Unsolved dental issues are the problem, not the patient.

Are you practising in a way that suits you and brings you happiness?

Here’s a way to reduce stress and increase efficiency.

Imagine if your car broke down and you took it to a repair shop to be fixed…

Many dentists don’t believe you can do a textbook perfect crown preparation in 20 minutes.

Here’s a new way to look at your dental practice. I hope you find it useful.

You do great work but how do you let your patients know that?

If you differentiate your practice then having competitive pricing becomes much less important.

Confusion, doubt and overwhelm are the enemies of case acceptance. Avoid them at all costs.

Does it make sense to have an hourly rate or should you charge by the procedure?

Being impatient can cost you lost patients. Better to keep them in the practice.

Your front desk person can ask a simple, low pressure question that can sharply increase you patient flow.

Never die wondering. If you ask patients about good treatment you will be amazed how often the answer is "Yes".

Most dentists are having down time currently. How can you fill in the spare time productively?

If patients like you they are more likely to accept treatment recommendations. How do you make them like you?