Pricing your services
Dentists are generally much more sensitive about the price of their services than their patients.
Sympathy vs. Empathy
Be sympathetic to your patients but if you are empathetic it can become very tiring.
Less talk the better
Is there a lot of unnecessary chat in your office? Too much chat can ruin productivity.
Accept defeat gracefully
How you accept rejection can have a huge effect on your practice.
Overcoming objections (part 2)
Overcoming objections is a losers game. Don’t play it. Here is the alternative.
Presentation really matters
Success in case presentation is a matter of the right presentation.