Step away from the keyboard

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Dr Mark HassedThe best use of a dentist in a dental office is treating patients. Anything that takes the dentist away from that is detrimental to efficiency.

One of the biggest distractions most dentists have is typing on the computer — patient notes, referral letters, messages to the front desk, emails and even Facebook.

If dentists would just step back from the keyboard and let their intelligent and motivated team take over that role they could save an hour a day or more.

And, in the case of patient notes, the quality would be improved. The reason is that team make the notes as the discussion between dentist and patient is taking place, whereas the dentist often makes the notes hours later when their memory has faded.

So, dentists, try to touch the computer keyboard as seldom as possible. Leave that to your excellent team.

2 thoughts on “Step away from the keyboard

    davidmoffet said:
    March 15, 2016 at 7:19 am

    Excellent advice Mark. Nobody else is stepping up and drilling teeth while the dentist is on the keyboard?
    It truly is inefficient use of time.

    Dr Mark Hassed responded:
    March 15, 2016 at 10:38 am

    Thanks David.

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