Art of case acceptance

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The art of case acceptance

Learn how to explain treatment to patients in a way that's simple, quick, effective and stress-free.

Melbourne 28 April 2018

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Why do some dentists thrive while others struggle?

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How is it that some dentists do comprehensive, satisfying and profitable work all day long while others just do patch up work?

What allows some dentists to explain treatment and get acceptance in two minutes while others spend 30 minutes and end up confusing the patient?

[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”1_3″][et_pb_image _builder_version=”3.0.91″ src=”https://therelaxeddentist.com/wp-content/uploads/2017/07/Mark-Hassed-600×600.jpg” show_in_lightbox=”off” url_new_window=”off” use_overlay=”off” always_center_on_mobile=”on” force_fullwidth=”off” show_bottom_space=”on” /][/et_pb_column][et_pb_column type=”2_3″][et_pb_testimonial _builder_version=”3.0.91″ author=”Dr Mark Hassed” url_new_window=”off” quote_icon=”on” use_background_color=”on” quote_icon_background_color=”#f5f5f5″ background_layout=”light” job_title=”The Relaxed Dentist”]

Nothing changes your professional life like learning how to get case acceptance. It’s the ingredient that can put a new spark into your career and lift your practice to its full potential. I’ve spent decades studying and simplifying case acceptance. Please let me show you the secrets.

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Here are just some of the things you'll learn:

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  • The ideal sequence to present any type of case.
  • How to get immediate rapport.
  • A rock-solid checklist for explaining treatment to patients.
  • How to say things in a way patients understand straight away.
  • How to make patients aware of the seriousness of their problems.
  • Why longer isn’t better when it comes to case presentation.
  • Things not to say to a dental patient.
  • Why pressuring patients is not just ineffective but also dangerous.
  • Precisely how many treatment options to offer a patient.
  • How to present expensive treatment without alienating patients.
  • How to make complex case discussions stress free.

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  • 23 case acceptance errors dentists often make and how to avoid them.
  • How to present major cases in 2 minutes and get acceptance.
  • How and when to transfer risk so you don’t get left holding the bag if something fails.
  • How and when to present the fee.
  • How to avoid painful rejection and confrontation.
  • Keeping patients in the practice and not losing them to the dentist down the street.
  • Why discounting is harmful and how to avoid it.
  • Making case acceptance totally routine and stress free.
  • And, much more…

[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section bb_built=”1″ fullwidth=”off” specialty=”off”][et_pb_row][et_pb_column type=”4_4″][et_pb_slider _builder_version=”3.0.91″ show_arrows=”on” show_pagination=”on” background_image=”https://therelaxeddentist.com/wp-content/uploads/2017/12/Dentist.png” parallax=”on” show_inner_shadow=”on” custom_button=”off” button_icon_placement=”right” show_content_on_mobile=”on” show_cta_on_mobile=”on” show_image_video_mobile=”off”] [et_pb_slide _builder_version=”3.0.91″ heading=”Come and learn the answers” button_text=”Register” button_link=”https://www.trybooking.com/TLEN” use_background_color_gradient=”off” background_color_gradient_start=”#2b87da” background_color_gradient_end=”#29c4a9″ background_color_gradient_type=”linear” background_color_gradient_direction=”180deg” background_color_gradient_direction_radial=”center” background_color_gradient_start_position=”0%” background_color_gradient_end_position=”100%” background_color_gradient_overlays_image=”off” parallax=”off” parallax_method=”on” background_size=”cover” background_position=”center” background_repeat=”no-repeat” background_blend=”normal” allow_player_pause=”off” use_bg_overlay=”on” bg_overlay_color=”rgba(12,113,195,0.5)” use_text_overlay=”off” text_border_radius=”3″ alignment=”center” child_filter_hue_rotate=”0deg” child_filter_saturate=”100%” child_filter_brightness=”100%” child_filter_contrast=”100%” child_filter_invert=”0%” child_filter_sepia=”0%” child_filter_opacity=”100%” child_filter_blur=”0px” child_mix_blend_mode=”normal” background_layout=”dark” /] [/et_pb_slider][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section bb_built=”1″ fullwidth=”off” specialty=”off”][et_pb_row][et_pb_column type=”1_3″][et_pb_testimonial _builder_version=”3.0.91″ author=”Dr Jeevan Sivalingam” url_new_window=”off” quote_icon=”on” use_background_color=”on” quote_icon_background_color=”#f5f5f5″ background_layout=”light”]

Definitely the best CPD I've attended for years.

[/et_pb_testimonial][et_pb_testimonial _builder_version=”3.0.91″ author=”Dr Anita Kouba” url_new_window=”off” quote_icon=”on” use_background_color=”on” quote_icon_background_color=”#f5f5f5″ background_layout=”light”]

I can honestly say that it's the best money I've spent on CPD (and I have been to many, many courses). Easy to follow. Considering the potential in the clinic, best value for money course for sure.

[/et_pb_testimonial][et_pb_testimonial _builder_version=”3.0.91″ author=”Dr Howard Yean” url_new_window=”off” quote_icon=”on” use_background_color=”on” quote_icon_background_color=”#f5f5f5″ background_layout=”light”]

Wish I had done this years ago.

[/et_pb_testimonial][/et_pb_column][et_pb_column type=”1_3″][et_pb_testimonial _builder_version=”3.0.91″ author=”Dr Danii Harvey” url_new_window=”off” quote_icon=”on” use_background_color=”on” quote_icon_background_color=”#f5f5f5″ background_layout=”light”]

I'd heard rave reviews about the course and it exceeded all my expectations. Thank you so very much for my best CPD yet.

[/et_pb_testimonial][et_pb_testimonial _builder_version=”3.0.91″ author=”Dr Kaveri Kariappa” url_new_window=”off” quote_icon=”on” use_background_color=”on” quote_icon_background_color=”#f5f5f5″ background_layout=”light”]

Great seminar! Would highly recommend otters colleagues to attend.

[/et_pb_testimonial][et_pb_testimonial _builder_version=”3.0.91″ author=”Dr Ruairidh McBride” url_new_window=”off” quote_icon=”on” use_background_color=”on” quote_icon_background_color=”#f5f5f5″ background_layout=”light”]

This course will completely revolutionise how I practice. Every second has been carefully planned and every word weighted. Thank you.

[/et_pb_testimonial][/et_pb_column][et_pb_column type=”1_3″][et_pb_testimonial _builder_version=”3.0.91″ author=”Dr Manual Bautista” url_new_window=”off” quote_icon=”on” use_background_color=”on” quote_icon_background_color=”#f5f5f5″ background_layout=”light”]

Mark is fantastic! Straight forward ethical comprehensive way to get treatment acceptance.

[/et_pb_testimonial][et_pb_testimonial _builder_version=”3.0.91″ author=”Dr Andrea Lakeland” url_new_window=”off” quote_icon=”on” use_background_color=”on” quote_icon_background_color=”#f5f5f5″ background_layout=”light”]

For me Mark’s system is sensible and doable. It’s so much easier to implement than other things I have tried.

[/et_pb_testimonial][et_pb_testimonial _builder_version=”3.0.91″ author=”Dr Brett Taylor” url_new_window=”off” quote_icon=”on” use_background_color=”on” quote_icon_background_color=”#f5f5f5″ background_layout=”light”]

Mark is a clear deliberate thinker with a gift for simplifying what’s important in practice.

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Have you ever had any of these problems?

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  • Taking too long with case discussions.
  • Sitting in front of a patient and not knowing what to say next.
  • Struggling with presenting the fee (especially for large cases).
  • Getting bogged down during case presentation.

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  • Often having patients who say “I’ll think about it.”
  • Stressing out over a case presentation.
  • Under-diagnosing because you’re afraid of the patient’s reaction.
  • Losing patients to the dentist down the street.

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If so this seminar is ideal for you.

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Registration begins 8.30am. Seminar starts promptly at 9.00am. Seminar concludes at 5.00pm.

Cancellation policy: More than one month notice – full refund, less $100 administration fee. More than two weeks notice – 50% refund. Two weeks or less notice – no refund. Registration may be transferred to another attendee at any time.

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