It's happened to all of us.

You're discussing treatment options with a patient and tell them the fee.

They seem surprised and tell you outright — “Wow, that's expensive!”

What do you say? How you reply is very important because it can mean the difference between completing the case or losing the patient.

That's expensive — Dr Mark Hassed from Dr Mark Hassed on Vimeo.

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Dentist

Upcoming Seminars

The Art of Case Acceptance
(1-day Masterclass)

Learn how to get patients to accept the treatment they need. For e.g. How to present expensive treatment without the risk of losing the patient to the dentist down the street, and so much more.

Sydney 26 August – click here for details.
Adelaide 16 September – click here for details.
Perth 2 December – click here for details.

Efficient Dentistry – Dates to be advised.


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