Stress Free, Profitable Dentistry
Stress Free, Profitable Dentistry
Call Us -  0408 839 665
Imagine If You Could Work Every Day On Patients Who Understood and Accepted Needed Treatment. 
 
Imagine If You Could Work Every Day On Patients Who Understood and Accepted Needed Treatment. 
 
Would That Allow You To Do Better, More Interesting Forms of Dentistry?
 
Dr Mark Hassed shares his 5 most important steps to attaining better case acceptance that will improve not only your communication but also your practice's profitability moving forward
1
Dr Mark Hassed shares his 5 most important steps to attaining better case acceptance that will improve not only your communication but also your practice's profitability moving forward
1
The 5 Important Steps To Better Case Acceptance
 
There’s no doubt that if you make your treatment discussions with patients systematic and predictable you’ll multiply your success and at the same time dramatically cut your stress.

So, the question is, what’s the ideal way to present treatment to patients? Following below is a logical, sequential plan that will enable you to present any type of treatment to any type of patient.

 
Step 1: Rapport
  • You need to build trust and establish credibility with patients.
  •  With the right approach it can be achieved in just a minute or two without coming off as a salesman.  
  •  There are a series of factors to consider in how your office is set up and how you approach patients and I cover all of them in the seminar.
Step 2: Analyse
  • You need to achieve some things with respect to diagnosis.
  •  I’m sure that you know the type of things I’m talking about — vitality testing, x-rays, perio, mobility, frac finder and so on. 
  •  Good treatment is based on sound diagnosis.
Step 3: Agitate
  • It’s a very common fact that patients tend to underestimate their problems and the amount of treatment that’s needed to fix things.
  •  As you analyse it’s essential that you agitate patients out of their complacency and let them appreciate the seriousness of their problems. 
  •  If patients understand their problems and the likely outcomes it makes the treatment discussion easy.
Step 4: Think
  • Prior to starting a treatment discussion you need a priceless commodity called “mental clarity”.
  •  If you have this things are simple, if you don’t then your case discussion becomes rambling, overly technical and confusing. 
  •  I show you the four questions that you need to answer before you start discussing treatment options with patients.
Step 5: Explain
  • Explaining treatment can and should be like landing a plane — you simply follow a step-by-step checklist with each step flowing seamlessly after the other.
  •  There are five steps in explaining treatment and once you know them your life becomes so simple. 
  •  One single method of explaining really can cover every type of patient.
What Other Dentists Are Saying About Dr Hassed's Communication Mastery Seminars
“Like many dentists, communication was never my strong suit. Over the last 30 years of practice I have invested many days and tens of thousands of dollars studying with many leading dental communication experts both locally and in the US. Mark has been able to distill and simplify all that I have learnt and more into a straight forward, non-manipulative system that is easy to use and produces great results. This seminar will unlock the door to doing the best for your patients.”
Dr Darryl Marsh, QLD
Today's Dentistry
“Run don’t walk people. I’ve taken a lot of CE over the years. Mark’s course is hands down the quickest return on investment of any course I’ve ever taken. I can't rate Mark's material highly enough.”
 
Dr Brett Taylor, NSW
Leading Edge Dental
“Mark’s forte is systematising your practice whether it be the new patient exam, case presentation or the dentistry. You’ll make more money while making your life easier.”
“Mark’s forte is systematising your practice whether it be the new patient exam, case presentation or the dentistry. 
You’ll make more money while making your life easier.”
1
Dr Jason Pang, NSW
Cosmic Smile
Dr Mark Hassed
The Relaxed Dentist (Dr Mark Hassed)
THE ART OF CASE ACCEPTANCE
Here are just some of the things you will learn: 
  •  How to get instant rapport.
  •  The perfect sequence to present any type of case. 
  •  A rock-solid checklist for explaining treatment to patients. 
  •  How to say things in a way that patients understand immediately (for example how to explain a root filling in just 22 words). 
  •  Why longer isn't better when it comes to case presentation (you can present major cases in just three minutes). 
  •  Why pressuring patients is not only ineffective but also dangerous. 
  •  Precisely how many treatment options to offer a patient. 
  •  Which treatment options to offer. 
  •  How to move beyond piecework and on to comprehensive dentistry. 
  •  How to present expensive treatment without the risk of losing the patient to the dentist down the street. 
  •  23 common case acceptance errors and how to avoid them. 
  •  How and when to transfer risk so you don't get left holding the bag if something fails. 
  •  How and when to present the fee. 
  •  How to never be rejected by a patient. 
  •  How to get over your fear of discussing money with patients. 
  •  How to stop discounting and what to say when the patient asks for one.
Upcoming 1-Day Communication Mastery Seminar
The Art of Case Acceptance
Join me on an upcoming communication mastery seminar where we go in-depth and learn all you need to know in mastering case acceptance in just 1 day to run a more profitable practice by effectively communicating the value of your treatment options to patients in any case presentation scenario.
1
Sydney (3 spots remaining)
Saturday august 26th, 2017
(Last sydney seminar of the year)
Sydney
Four Seasons Hotel Sydney
199 George St
Sydney, NSW 2000
  • The Art of Case Acceptance
  • Registration 8.30am. Masterclass begins promptly at 9.00am.
  • Masterclass duration - 9:00am-5:00pm
  • Registration cost includes morning tea, lunch and afternoon tea.
  • Connect with fellow like-minded dentists looking to practice better dentistry
Adelaide (11 spots remaining)
Adelaide (11 spots remaining)
SATURDAY october 7TH, 2017

Adelaide
Hotel Grand Chancellor Adelaide
65 Hindley St
Adelaide SA 5000
  • The Art of Case Acceptance
  • Registration 8.30am. Masterclass begins promptly at 9.00am.
  • Masterclass duration - 9:00am-5:00pm
  • Registration cost includes morning tea, lunch and afternoon tea.
  • Connect with fellow like-minded dentists looking to practice better dentistry
Secure Your Spot Today
Limited Spots Available
 Sydney (3 spots remaining) / Adelaide (11 spots remaining)
 Sydney (3 spots remaining) Adelaide (11 spots remaining)
1-Day masterclass
$
1,650
GST incl.
  • Learn everything you need to know about case acceptance in just 1 day
  • Connect with fellow like-minded dentists looking to practice better dentistry
  • Comprehensive workbook so you get a complete set of notes
  • Opportunity to practice and perfect your new skills
  • 6 hours of focused continuing professional development (CPD)
  • Registration cost includes morning tea, lunch and afternoon tea
A Note From Dr Mark Hassed
As well as the five steps above, my communication mastery seminar covers a large amount of additional valuable information such as how much technical detail to give, handling patient replies and the feared topic of how to discuss fees.

I honestly believe that my seminar is the only one that can give you all the case acceptance knowledge you need in a simple yet comprehensive one day masterclass.
See All The Event Details
Master The Art of Case Acceptance.
© Copyright 2017 by The Relaxed Dentist - All Rights Reserved.