Dr Mark HassedIn some offices they look down their noses at emergencies. It's almost as if anyone who has a dental emergency is somehow an undesirable patient. The very fact they have an aching tooth makes them a second class person.

Nothing could be further from the truth.

Over my years in dentistry I used to pick up a steady flow of patients from nearby “donor” offices who refused to see emergencies. I always saw emergencies same day.

It was a great source of new patients and I found them to be grateful and loyal. On quite a few occasions I got to do full mouth restoration on patients who started in the office as emergencies.

To be able to see emergencies same day you only need three things:

  • A flexible mindset.
  • A free operatory.
  • Sufficient staff.

Then you tell the emergency there will be a wait because you are squeezing them into your schedule. It works great.


The Art of Case Acceptance and The Art of Efficient Dentistry.

My seminar program for the second half of 2016 has been completed and here it is. I'd love to welcome you to one of my seminars in 2016. I have dates coming up in Melbourne, Sydney, Brisbane and Perth.

If you're in Hobart, Auckland, Adelaide, Darwin or anywhere else and would like to hear my seminars here's how you can make it happen.

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